Privacy notice
How we collect, use and protect your personal data.
This notice explains how Larasoft.io Ltd ("Larasoft", "we", "us") handles personal data when you visit larasoft.io, contact us or work with us. We are the data controller for this information.
Who we are
Larasoft.io Ltd is a company registered in England and Wales, company number 12968938. Our registered office is Kemp House, 152-160 City Road, London, EC1V 2NX. You can contact us about privacy at hello@larasoft.io or on 020 7101 5034.
What we collect
When you contact us. If you use our contact form, email or call us, we collect the details you give us: usually your name, email address, company, phone number and what you tell us about your project.
When you visit the website. Our web server keeps standard access logs, which include your IP address, browser type, the pages you request and the time of each request. We use these logs to keep the site secure and working, and they are deleted on a rolling basis.
When you work with us. If you become a client, we hold the contact and billing details needed to deliver our services and invoice you, and any information you share with us during a project.
We do not use analytics or advertising cookies on this website, and we do not sell personal data.
How and why we use it
| Purpose | Data | Lawful basis |
|---|---|---|
| Replying to your enquiry | Contact details and message | Legitimate interests, or steps before entering a contract |
| Delivering services and invoicing | Contact, billing and project information | Contract |
| Keeping the website secure | Server logs | Legitimate interests |
| Meeting legal and accounting duties | Invoices and records | Legal obligation |
Who we share it with
We share personal data only with suppliers who help us run our business, such as our email, hosting and accounting providers, and only as much as they need. They act on our instructions and must protect your data. Some suppliers may process data outside the UK. Where they do, we rely on the safeguards UK law requires, such as adequacy regulations or the International Data Transfer Agreement.
We may also disclose data where the law requires it.
How long we keep it
- Enquiries that do not lead to work: up to 24 months after our last contact.
- Client records: for as long as we work together, then for six years for accounting and legal purposes.
- Server logs: a short rolling period, usually no more than 90 days.
Your rights
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format. To use any of these rights, email hello@larasoft.io. We will reply within one month.
If you are unhappy with how we have handled your data, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Cookies
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Changes to this notice
We may update this notice from time to time. The date at the bottom shows when it was last changed.
Last updated .
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